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Home > For Your Business > Services & Solutions > Developers > Water & Sewer Availability >

Water and Sewer Availability Forms

In order for JEA's Development Team to evaluate your request for water and/or sewer service as quickly and accurately as possible, we request that you complete an availability request form. This form can be sent either by e-mail, or can be printed and mailed or faxed. Please allow 5 business days for processing of requests.

When completing the form, please include with your application the following information:

  • Indicate or include a site location map and the real estate number (RE:) (Duval Co.) or other property information number (PIN) which clearly identifies the property for which you are requesting service.
  • If the proposed development is a Development of Regional Impact (D.R.I.), Planned Unit Development (P.U.D.), Commercial or Industrial Development, please include or attach a brief description of the project.
  • Include scope of the project, such as, proposed installation, the type of facilities that are planned including potable water, fire protection, irrigation and/or wastewater uses for site.

Forms can be faxed to (904) 665-7372.

For all Residential, Commercial services, and New Developments, you may contact JEA Customer Order Management:

Gaynelle Bain
(904) 665-8880
Faith Brown
(904) 665-4406
Johnny Sheppard
(904) 665-4469

Other Links
As-Builts or Records Requests Adobe Acrobat PDF Document (904) 665-4403
Outreach: Construction Projects (904) 665-7500
Water/Sewer Applications, Rates & Fees (904) 665-5260


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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.