Water Outages and Advisories


Water Outages and Boil Water Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory.


Current Boil Water Advisories

  • None

Recently Lifted Boil Water Advisories

  • Planned BWA 2/18/25 @ 9:00 PM - BWA Lifted 2/21/25 @ 8:30 AM
    Shadow Bay Apartments - 8833 Old Kings Rd S

  • Unplanned BWA 2/14/24 @ 4:45 AM - BWA Lifted 2/16/25 @ 7:40 AM
    P&L Seafood - 2151 Lane Ave S #204
    Lalibela Ethiopian Restaurant - 2151 Lane Ave S #206
    Ibex Food Mart - 2151 Lane Ave S #304
    Evergreen Spa - 2151 Lane Ave S #306
    Lane Wiley Senior Center - 6710 Wiley Rd 

  • Planned BWA 2/13/25 @ 9:00 PM - BWA Lifted 2/16/25 @ 7:40 AM
    The Evergreen Club Apartments - 9611 Southbrook Dr
    Brookdale Southside - 9601 Southbrook Dr Ste PL1
    All homes on Southbrook Dr, Thornaby Ln, & Carriage Side Ct

  • Unplanned BWA 2/13/25 @ 11:30 AM - BWA Lifted 2/16/25 @ 7:40 AM

    3116 – 3224 Davis St N

    906 – 917 22nd St W

    509 – 836 21st St W

    All homes on Venus St, Mars St, Jupiter Ave, Saturn Ave and Neptune Ave
  • Unplanned BWA 2/10/25 @ 1:18 PM - BWA Lifted 2/12/25 @ 8:52 AM 
    Angelwood - 9100 Regency Sq Blvd N 

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 


Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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