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Call
Customer Service:
(904) 665-6000
(800) 683-5542
Representatives in JEA's call center are available Monday - Friday, 7 a.m. - 9 p.m. and on Saturday, 8 a.m. - noon.
Outage Reporting System:
(904) 665-6000
(800) 683-5542
24-hour automated service to report electric, water and sewer service problems
Automated Account Information:
(904) 665-6000
(800) 683-5542
24-hour account balance and payment information
Telecommunications Device for the Deaf (TDD):
(904) 665-6290
TDD serves the needs of our hearing-impaired customers. Representatives in JEA's call center are available Monday - Friday, 7 a.m. - 9 p.m. and on Saturday, 8 a.m. - noon.
Utility line Location:
(800) 432-4770
Water/Sewer Line Location:
(904) 665-4403
Write
Payment Address:
JEA
P. O. Box 44297
Jacksonville, FL 32231-4297
Correspondence Address:
JEA
21 West Church Street
Jacksonville, Florida 32202
Employee Search - If you are looking for any JEA employee's phone number or email address, this is the place for you.
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