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Home > For Your Home > Customer Care > Report a Service Problem >
Report a Service Problem

You can now view power outages in JEA's service area as well as report problems with power, water pressure and street lights through JEA.com.

View Current Outages
See a summary of current outages.

Report a Power, Water/Sewer Problem
Logon with your user name and password and report power, water/sewer problems.

Report a Street Light Problem
If you have noticed a street light not working properly, report it here.

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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.