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Hurricane Safety

Hurricane Season Is June through November

If a major storm causes an outage that affects your home, we respond as soon as possible to restore your services. Here you’ll find information to help you prepare and know what to do if a major storm or hurricane hits.

Viewing and Reporting Outages

Our map shows the current outages in our service area and how many of our customers are affected by an outage. Reporting an outage can be done two ways: online or by phone at (904) 665-6000. To report your outage online, you must be a registered jea.com user. If you haven’t done so, please register now so we may provide you with better service.

Be Prepared