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Outage Info

View Current Outages and Report Service Issues

Our outage map updates every 10 minutes. If yours is not updating, please hit the refresh button on your browser.

Scroll below the outage map to report power and water service issues. You must log in to report an outage. If you are not already registered on jea.com and your JEA account number is not handy, please call 665-6000 any time of day or night to report an outage.

Experiencing a Power Outage or Water Issue?

When all is going as it should, you never notice the service we provide. But when your utility services are interrupted, life as usual can come to a halt. We understand and want to get your life back to normal as quickly as possible. Report a power outage or water issue now.  

Already submitted an outage ticket? Check the status of your ticket online. You must log in to check the status of your outage ticket. If you are not already registered on jea.com and your JEA account number is not handy, please call 665-6000 any time of day or night to report and check the status of an outage.

Streetlights Out?

Whether there’s a single streetlight out or multiple lights, let us know by reporting it. Remember to get the individual streetlight number for quicker repair times. Together, we keep the lights on. Report a light issue now. 

Power Quality Issues?

If you notice your lights flickering, get brighter or suddenly dim, we may be able to help. Just tell us the symptoms and we’ll look into it. Report power problems now.