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Getting Started

Let’s Get Started

JEA delivers electric service to over one million customers in most of Duval County and in portions of Clay and St Johns County. We also provide water and wastewater to most of Duval County and portions of Nassau and St Johns County. 

We provide assistance to our customers by working with development communities and the individual property owner to ensure utility infrastructure is built to JEA’s design specifications.

Before submitting for a building permit with local county agencies, a Service Availability request is needed to determine if JEA provides utility service to the property. 

If it is determined that JEA is the utility service provider for your home or business, a service availability letter will be provided to the applicant with an expiration of one (1) year from the date written, potential points of connections and a tracking number commonly referred to as an availability number. The service availability number is utilized as a unique identifier to track a project throughout its lifecycle.

View service areas we proudly serve: