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Connecting to the JEA Water System

 
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Thinking about connecting to the JEA Water System? See below fow answers to many commonly asked connection questions.  

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Closed Title:What size meter will I need for my home?
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A licensed plumber can assist you with determining the proper size meter for your home. Most homes will require a ¾ -inch meter. 

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Closed Title:How much will it cost me to connect to the water system?
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The costs are broken down on the meter application (PDF).  

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Closed Title:Do I have to pay the JEA fees up front?
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Fees must be paid prior to connecting to the JEA Water System. If you have specific questions please contact JEA’s Water and Sewer Pre- Service Counter at (904) 665-5260.

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Closed Title:Are there any programs available to assist with these costs?
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Yes. The City of Jacksonville Utility Tap-In Program (UTIP) offers deferred payment loans to assist low to moderate income residents citywide with water line connection fees and associated plumbing costs. Learn more about UTIP.  

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Closed Title:How will I be billed for my water usage?
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Once connected to the system, you will see the new water charges added to your monthly JEA bill along with your electric usage.

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Closed Title:How will this impact my JEA bill?
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The basic monthly charge for a ¾-inch meter is $18.90. You will also be billed for your water consumption, which is billed on a tiered basis.

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Closed Title:What are the different tiered water usage levels?
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Water consumption is billed at $0.93 per thousand gallons for the first 6,000 gallons; $2.60 per thousand gallons for the next 14,000 gallons; and $5.60 for every thousand gallons after the amount consumed goes over 20,000 gallons.  

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Closed Title:Does JEA have any advice for better managing my water consumption?
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Yes, please visit our Ways to Save section.

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Related Links

  • Water Conservation

    Conserving water at home will save you money. It will also help us to preserve the Floridan aquifer.

  • Water Quality Reports

    The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.