Backflow
JEA Cross Connection Control
JEA’s Cross Connection Control is mandated by the Florida Department of Environmental Protection to safeguard the drinking water supply from contamination. Cross connections can occur anywhere the public water supply is connected to any other source.
These cross connections pose a hazard if water that has been delivered from a different source enters into the public water supply. Cross connections can also occur if water delivered from the JEA line comes in contact with chemicals or other pollutants.
This can occur due to accidental backflow or backsiphonage of potentially contaminated water and it’s a big problem when that water re-enters the JEA water supply.
Residential Cross Connection Control and Backflow Prevention
Backflow
Backflow is the flow of water in the wrong direction from a customer’s water system into the public water supply. Backflow may be caused by backsiphonage or back pressure.
A backflow preventer is a mechanical device that prevents water from entering the public water supply. When an irrigation system using reclaimed, pond, or well water is present, backflow devices are required on the JEA drinking water line to
prevent the water from these auxillary systems from contaminating the drinking water supply.
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Water Supply
JEA delivers more than 110 million gallons of water each day to our customers. We regularly test the water we send to customers to ensure its safety, as outlined by federal and state regulatory agencies. Our state-of-the-art technology monitors our water supply grid to bring fresh, clean water to your home. We work hard to help our customers learn how to conserve Northeast Florida's most precious resource, the Floridan aquifer, so that we may continue to benefit from it for generations to come.
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Wastewater
JEA's sewer collection system handles more than 70 million gallons of wastewater every day. Our waste collection and treatment system consists of more than 3,700 miles of collection lines, over 1,200 pumping stations and fourteen sewer treatment plants.
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Business Resources
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