Connect With Us
Download the My JEA Mobile App
With the My JEA mobile app, you can get instant, secure access to your account. Pay your bill, view your usage, report an outage and get real-time bill notifications and reminders, and much more.
Follow JEA on Social Media
Chances are, JEA is on the same social media platforms you use every day. We encourage you to like or follow JEA to get the latest information on JEA special programs and services, ways to save on your bill, and lots more.
You can also skip the call center wait time and reach out to us for customer service questions via social media. Our friendly Customer Advisors are available weekdays during normal business hours (7 a.m. to 6 p.m.). If you have an outage to report, visit our Outage Center to view our live map and report electric or water issues.
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