Community-Initiated Projects

JEA is proud to offer programs for neighborhoods to initiate infrastructure modifications as communities see fit. 

Neighborhood Assessment Program (NAP) 

The Neighborhood Assessment Program (NAP) provides a means for neighborhoods to finance projects through a special assessment process. The NAP process is utilized for both water and electric services. 

Under the NAP, neighborhoods must: 

• Be located in the City of Jacksonville
• Cannot include other municipalities in Duval County or other counties where JEA provides electric service. (Other municipalities would need to adopt a separate special assessment option for their jurisdictions.)
• Petition two-thirds of the property owners to agree to the program.
• Gather consent that one hundred percent of property owners in the neighborhood will be assessed a pro rata portion of the total cost of the project, if approved by the governing body.
• Designate a neighborhood representative to be responsible for coordinating participants.
  

Overhead to Underground Conversion Program

If you are interested in undergrounding overhead electric, telephone, cable television, communication, or other overhead distribution line facilities located within the public rights-of­way in a defined neighborhood boundary, we can help. 

We are pleased to announce the global supply chain issue related to sourcing equipment for underground utility projects has been resolved. As of June 2026, JEA has resumed overhead to underground utility conversion projects and will maintain the current priority list of projects in the order they were received.  

View Overhead to Underground Program Guidelines

Water Main Extensions

This program focuses on water main extensions located within the public rights of way in a defined neighborhood boundary.

View Water Main Extension Guidelines