Water Outages and Advisories
Water Outages and Boil Water Advisories
Click here to learn more about water outages and what to do during a Boil Water Advisory.
Current Boil Water Advisories
- Unplanned BWA 4/11/25 @ 1:10 PM
Tom Nehl – 5040 University Blvd W
Recently Lifted Boil Water Advisories
- Planned BWA 4/9/25 @ 10:00 AM - BWA Lifted 4/11/25 @ 9:06 AM
Mezza Apartments - 11701 Palm Lake Dr - Planned BWA 4/6/25 @ 10:00 PM - BWA Lifted 4/9/25 @ 9:25 AM
Econo Lodge 5624 Cagle Rd. 32216
Pet Paradise 5140 University Blvd. N 32216
904 Restore 5432 Richard St. 32216
Whistle Express Car Wash 5109 University Blvd. W 32216
Shooters 5085 University Blvd. W 32216
Advanced Diagnostic Group 4933 University Blvd. W 32216
Emperors Gentlemen’s Club 4923 University Blvd. W 32216 - Unplanned BWA 4/5/2025 @ 1:00 AM - BWA Lifted 4/7/25 @ 6:30 AM
7401 Old Kings Rd S - Kings Trail Elementary School - Planned BWA 3/31/2025 @ 10:00 AM - BWA Lifted 4/2/25 @ 9:00 AM
86125 COURTNEY ISLES WAY - COURTNEY ISLES APARTMENTS
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.
Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by
water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Storm Preparation Tip
Make sure your JEA account information is up to date so we can reach you with power restoration updates.
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.