Water Outages and Advisories

Water Outages and Boil Water Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory.

Current Boil Water Advisories

• None
  

Recently Lifted Boil Water Advisories

• Planned BWA 3/20/25 @ 10:00 PM - BWA Lifted 3/23/25 @ 11:31 AM
  Académie De Montessori - 1216 Lasalle St
  
  
• Planned BWA 3/19/25 @ 10:00 AM - BWA Lifted 3/21/25 @ 8:52 AM 
  Lions Head Apartments - 4950 Richard St 
  
  
• Unplanned BWA 3/13/25 @ 6:30 PM - BWA Lifted 3/16/25 @ 6:30 AM
  

  4776 Hodges Blvd
  4788 Hodges Blvd
  4796 Hodges Blvd
  4815 Sweetgrass Pl -4995 Sweetgrass Pl
  Avecina Medical – 4815 Sweetgrass Pl
  Sage Dental – 4815 Sweetgrass Pl
  Gate Gas Station – 4740 Hodges Blvd
  Culvers – 4768 Hodges Blvd
  Dunkin Donuts – 4975 Sweetgrass Pl

• Unplanned BWA 3/12/25 @ 12:00 PM - BWA Lifted @ 9:27 AM
  Ackerman Cancer Foundation - 10881 San Jose Blvd 
  
  
• Planned BWA 3/13/25 @ 9:00 AM - BWA Lifted @ 9:27 AM 
  Aquarian Clinic Jacksonville – 920 Margaret St 
  
  
• Unplanned BWA 3/11/25 @ 10:00 PM - BWA Lifted 3/14/25 @ 8:55 AM
  Trinity Lutheran Church - 1415 McDuff Ave S
  
  
• Planned BWA 3/12/25 @ 10:00 AM - BWA Lifted 3/14/25 @ 8:55 AM
  Riverside Presbyterian House - 2020 Park St
  
  

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

• A water main break, repair, or system maintenance
• Damage to water lines or systems due to a storm or hurricane or other event
• An electrical power outage to a water plant or facility

A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 

Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories