Water Outages and Advisories

Water Outages and Boil Water Advisories

Click here to learn more about water outages and what to do during a Boil Water Advisory.


Current Boil Water Advisories

  • None

Recently Lifted Boil Water Advisories

  • Unplanned BWA 11/13/24 @ 1:40 PM - BWA Lifted 11/15/24 @ 9:11 AM 
    Arbors @ Rivertown
    Arbors West @ Rivertown
    Bluffs @ Rivertown
    Estates @ Rivertown
    Gardens North @ Rivertown
    Haven @ Rivertown 
    HighPointe @ Rivertown
    Manor @ Rivertown
    Meadows @ Rivertown
    Northlake @ Rivertown
    Ravines @ Rivertown
    Riverside @ Rivertown
    193 Albright Ct Apt IR01 - Rivers Edge III CDD
    Shores @ Rivertown 
    Watersong @ Rivertown
    Westlake @ Rivertown

  • Planned BWA 11/13/24 @ 10:00 AM - BWA Lifted 11/15/24 @ 9:11 AM
    9101 Normandy Blvd - The Breakers

  • Unplanned BWA 11/11/24 @ 6:30 AM - BWA Lifted 11/14/24 @ 9:21 AM
    Noble House Retirement - 6561 San Juan Ave
    Kabana Cove Apartments - 6595 San Juan Ave
    Sycamore Village - 6511 San Juan Ave

  • Planned BWA 11/8/24 @ 9:30 PM - BWA Lifted 11/11/24 @ 8:53 AM
    Trinity Lutheran Church – 1415 McDuff Ave S
    Front Porch Pickens – 1272 McDuff Ave S
    Christ Church of Peace – 1240 McDuff Ave S
    York Rite Masonic Bodies – 1237 McDuff Ave S
    Riverside Lodge – 1225 McDuff Ave S
    Cherry Street Church of Christ – 1140 McDuff Ave S
    Mobile 1 Circle K – 1092 McDuff Ave S

BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 


Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

Storm Preparation Tip

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