Residential Cross Connection Control and Backflow Prevention
Inspections and Discontinues of Service
Continued failure to respond to notices of violation may necessitate a site compliance inspection by JEA. JEA will assess a $100 inspection fee on the customer of record.
The Water purveyor shall cause discontinuance of water service if the required backflow prevention assembly has been bypassed or failed to be tested or properly maintained per JEA’s CCC Policy.
The Water purveyor shall cause discontinuance of water service if an air gap separation system is compromised. In lieu of discontinuance of service, JEA may install, test, repair, or replace a backflow device at the customer’s point of service and bill the customer for all costs associated.
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Water Supply
JEA delivers more than 110 million gallons of water each day to our customers. We regularly test the water we send to customers to ensure its safety, as outlined by federal and state regulatory agencies. Our state-of-the-art technology monitors our water supply grid to bring fresh, clean water to your home. We work hard to help our customers learn how to conserve Northeast Florida's most precious resource, the Floridan aquifer, so that we may continue to benefit from it for generations to come.
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Frequent Water Questions
Is JEA supplied water as good as bottled water? Why don’t we use water from the river? We've answered these questions and more!