Damaged Weatherheads

If you have damage where the electric wires attach to your house, you must get a licensed electrician to make repairs before we can restore power to your house.

Service Lines (A), Weatherhead (B), Riser (C), Meter Can (D), Meter (E)

JEA Responsibility 

• Damaged service lines, whether overhead or underground, up to the point where the lines attach. (A)
• Damage to the actual meter. (E)

Customer Responsibility

• Damage to the weatherhead (for houses with overhead lines). (B)
  Note: Any repairs to the weatherhead, riser or the meter can and its contents must be made by a licensed electrician.
• Damage to the riser (C)
• Damage to the meter can (the metal case surrounding the meter) (D)

Please call us at (904) 665-6000 should you have any questions.

If repairs are needed to your home or business’s weather head and/or electrical system before you can receive power from JEA, please follow these steps:

1. Customer hires a licensed electrician, who will take responsibility for the process
2. A licensed electrician will obtain or have a standing permit from the appropriate County or City building department
3. A licensed electrician completes the work required
4. A licensed electrician notifies appropriate county or city building department for final inspection or notification that repairs are complete.
5. The corresponding building departments will notify JEA to request reconnection.

Notification Process By County Within JEA’s Service Area

Duval County

• During normal weekday hours (Monday – Friday, 7 a.m. to 4 p.m.), the electrician reports repairs complete to City of Jacksonville’s Building Inspection Division and JEA.
• During after hours, the electrician will report directly to JEA and follow up is done through City of Jacksonville’s Building Inspection Division at a future date
  
  Building Inspection Division
  City of Jacksonville
  214 North Hogan Street
  Jacksonville, Florida 32202
  (904) 255-8503

St. Johns County

• County notifies JEA on a daily basis that inspections are complete and ready for reconnection
  
  St. Johns County Building Division
  4040 Lewis Speedway
  St. Augustine, Florida, 32084
  (904) 827-6800

Atlantic Beach, Baldwin, Orange Park and Clay County:

• The electrician notifies the appropriate jurisdiction that the repairs are complete
• City or County notifies JEA via email that the inspection is complete
  
  Atlantic Beach Building Department
  800 Seminole Road
  Atlantic Beach, Florida
  (904) 247-5826
  
  Town of Baldwin
  10 US Highway West
  Baldwin, Florida 32234
  (904) 266-5031
  
  Town of Orange Park
  2042 Park Avenue
  Orange Park, Florida 32073
  (904) 264-2635
  
  Clay County Building Division
  477 Houston Street
  Green Cove Springs, Florida 32043
  (904) 269-6307