Scams Report Form

Thank you for taking the time to complete this Scams Report form as accurately as possible. JEA is a founding member of a national collaborative of utilities (UUAS - Utilities United Against Scams) who are fighting back to end fraudulent activity targeted toward utility customers. Here is what you can do to help.

Fill out the form below or contact one of Customer Service Representatives.

The information you provide below helps JEA in several ways:

To quickly identify phone numbers used to collect fraudulent payments and report them to be shut down.
Quantify the level of current scam activity and trends within our services areas.
Report and aggregate data from other utilities reporting the same information to quantify the problem nationally.

Contact Information

Name

Contact Email:

Phone Number:

JEA Account #:

Date of Incident

Address:

Zip Code:

Customer Type:

Details of Incident:

If you paid money, what was the amount?:

Payment processed?

Is it ok to share this information with law enforcement?

Where did the scammer tell you to purchase the payment card?:

Scammer's Caller ID:

Phone number scammer provided you to call with payment: