Norwood Water Treatment Plant Reservoir Rehabilitation Project

Monday - Friday from 7 a.m. to 5 p.m.
Note: Anticipated start and estimated completion dates are subject to change. JEA crews will not be working on holidays observed by the City of Jacksonville.

Project Background and Objective

The Norwood Water Treatment Plant located at 1033 Escambia Street was originally built by the City of Jacksonville in the early 1950s. JEA’s engineers have determined that portions of both the internal and external structure of the water reservoirs have reached the end of their service lives and must be rehabilitated to keep the water plant safe, reliable and updated with latest water treatment technologies.

A contractor has been hired by JEA to rehabilitate these reservoir structures. The rehabilitation construction activities include patching the internal and external reservoirs; forming and patching areas inside each tank; sealing any external tank cracks; applying new coatings and removing the large rooftop areas and replacing these areas with lightweight concrete. Other work will include the removal of some of the internal and external piping, replacing and upgrading aeration fans and completing various electrical and mechanical upgrades around the plant. 

Construction Conditions

Construction will primarily occur on the JEA property located at 1033 Escambia Street. There will be some noise associated with many of the construction activities required to complete this project.

Water Quality - Odor Issues

It is possible that you may experience temporary water quality issues affecting taste and/or odor as a result of the construction work we are doing at the treatment plant. We can assure you that your water is safe to drink and continues to meet all State and Federal regulatory requirements. Sulfur is naturally found in soil, surface water and ground water. 

One of the most common issues you may experience is a short term sulfur smell when using your hot and cold water taps. This should go away, but if the odor persists when using hot water, you may need to flush your hot water tank to remove the odor. If you have any specific concerns or questions regarding water quality issues or how to flush your hot water tank, please contact us directly at (904) 665-4521. 

Learn more about the presence of sulfur in water resources.

Restoration of the Project Area

Restoration of the project area will begin after the rehabilitation of the plant has been completed and cleared for use. Upon completion of the project, any existing pavement, grass, curb, gutter, driveways or sidewalks affected during construction will be returned to its pre-construction condition.