Customer Solutions
As your community-based utility, JEA is here to serve you every day. That includes providing you with solutions and programs that make your utility experience better - from efficiency rebates and other money-saving resources, to programs that help customers who need extra support.
How We Do It
Ways to Save
We have programs to help you lower your bill, including rebates, efficiency assessments and tools to track your consumption.
Supporting Customers in Need
Our partnerships with support organizations and bill payment solutions are here for our customers experiencing short-term financial struggles.
Improving Your JEA Experience
We constantly look for ways to make it easier to do business with us, with flexible billing and payment programs and support options when you need us.
More Resources to Explore