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Media Relations

 
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The JEA Media Relations team is available to help reporters with inquiries and to arrange interviews with a JEA Public Information Officer. Call
(904) 665-5500 or email media@jea.com.

Latest News

JEA Women’s, Men’s Teams Win Top Awards at Statewide Water Competition

Dec. 13, 2024 - JEA teams earned first-place awards at the Florida Section of the American Water Works Association competition in Orlando, Dec. 8-11 in Orlando.
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JEA Encourages Customers to Help Fight Fatbergs This Thanksgiving

Nov. 26, 2024 - As Thanksgiving approaches, JEA encourages customers to properly dispose of all fats, oils and grease.
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Dr. Charles E. Moreland to Join JEA as Chief Customer Experience Officer

Nov. 22, 2024 - Dr. Charles E. Moreland will succeed Sheila Pressley as JEA's chief customer experience officer effective Dec. 2.
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JEA Provides Tips to Save Energy, Reduce Costs During Cold Weather  

Nov. 20, 2024 - Northeast Florida is about to get a taste of colder weather starting Thursday morning. With that in mind, JEA is providing tips for customers to conserve energy during the cold snap.  
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JEA Continuing Water Service Line Verification, Now Asking Some Customers to Check Their Own Pipe Material  

Nov. 18, 2024 - JEA is dedicated to ensuring clean and reliable drinking water for our customers. JEA is currently conducting the Water Service Line Verification Project, a multi-phase project to comply with the U.S. Environmental Protection Agency’s Lead and Copper Rule Revisions.  
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JEA Receives Statewide Recognition for Programs that Enhance the Community  

Nov. 14, 2024 - JEA received a “Building Strong Communities” award from the Florida Municipal Electric Association (FMEA) for making valuable investments that enhance the quality of life for the Jacksonville community. 
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JEA Recognizes Three Agency Employees at “Light It Forward” Awards  

Oct. 24, 2024 - JEA hosted its tenth annual Light It Forward Awards honoring local human services advocates for their dedication and commitment to serving Jacksonville residents in need at a ceremony at our headquarters today.  
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JEA Wins 2024 WaterSense Excellence Award   

Oct. 15, 2024 - The U.S. Environmental Protection Agency (EPA) awarded its a WaterSense® Excellence award to JEA during the WaterSmart Innovations Conference in Las Vegas on Sept. 27.  
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JEA Urges Customers to Prepare for Extended Outages in Aftermath of Hurricane Milton

Oct. 7, 2024 - JEA continues to monitor the approach of Hurricane Milton, a dangerous Category 5 storm, expected to impact the JEA service territory later this week.  
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Quarterly Statistics

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FY 2024 Q1 - As of 12/31/2023

FY 2024 Q2 - As of 05/24/2024

FY 2024 Q3 - As of 06/30/2024

FY 2024 Q4 - As of 09/30/2024

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FY 2023 Q4 - As of 9/30/2023

FY 2023 Q3 - As of 6/30/2023

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    JEA is located in Jacksonville, Florida, where we proudly serve an estimated 524,378 electric, 399,007 water, 318,860 sewer, and 28,240 reuse water customers.